Workplace Etiquette
From your first introduction to cross-team collaboration, business dining and cross-cultural communication — nine modules on what "appropriate" actually looks like at work, with scenarios, scripts and boundaries.
- 016 min read
The Logic Behind Etiquette: Where Good Judgment Comes From
Etiquette is not a list of rules to memorize. It is a way of reading distance and lowering the cost you impose on others. Build that judgment first and the eight modules that follow stop being rote.
Start module - 027 min read
First Impressions: Dress, Presence and the Introduction
In an interview or on day one, people form a working judgment of you within minutes. Here is how to calibrate dress, control your presence under pressure, and build a thirty-second introduction that gives people something to ask about.
Start module - 036 min read
Names, Introductions and Exchanging Contacts
Getting a name wrong or introducing two people in the wrong order creates awkwardness in the first minute. Here are the rules for forms of address in English and Chinese settings, who gets introduced to whom, and how to exchange cards and connection requests.
Start module - 047 min read
Meetings: In the Room and on Video
Meetings are where the most people watch you work at once. When to arrive, where to sit, how to interrupt, whether to turn the camera on — these details drive how your professionalism gets assessed.
Start module - 058 min read
Written Communication: Email and Chat
Most collaboration now happens in text. How to use the To and Cc fields, how to structure a request, when to stop typing and call — and the unwritten rules of Slack, Teams and WeChat.
Start module - 068 min read
Managing Up, Across and Down
What to report and when, how to respond to an unreasonable assignment, how to get help from a team that doesn't report to you, and what changes about your words once you manage people.
Start module - 078 min read
Business Dining and Social Events
Chinese banquet seating, ordering and toasting; the Western table basics; how to decline a drink without friction; and how to start and — the part most people never learn — end a conversation at a reception.
Start module - 088 min read
Cross-Cultural Etiquette: Multinationals and Working Abroad
The same behavior can read as composed in Beijing and disengaged in New York. The key differences across US, European and East Asian workplaces — and what to do when you can't tell.
Start module - 098 min read
Hard Moments: Saying No, Apologizing, Boundaries and Conflict
Etiquette is really tested when you have to decline, admit a mistake, or protect yourself. Scripts you can use directly, plus the escalation path when someone crosses a line.
Start module
Want one-on-one etiquette and communication coaching?
Mock interviews, first-90-days support and cross-cultural communication practice — tailored by a human advisor to your industry and target role.
Book a consultation